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Our team is 24/7 available to help you!
Support
You might have questions about our service or application. Please check if your question is already been answered in our FAQ below. Didn’t we answer your question in the FAQ? Please fill in our contactform and we will respond to you within 24 hours.
TechSupport
Are you using our application already and experiencing problems? Please send an email to techsupport@pintracks.io so one of our developers can help you. Most cases our solved within 24 hours.
Contactform
FAQ
Frequently Asked Questions
Yes! Using PinTracks, you no longer have to worry about a poorly tracking Tag. PinTracks tracks all of the data so your sales are automatically properly linked to your campaigns.
You can install PinTracks on any Shopify store. PinTracks works on almost all themes. Is PinTracks not working properly on your store? No problem, our team of developers will be happy to look into getting it working!
PinTracks is easy to install via the Shopify App-Market. We have made the application user-friendly, you just need to add your Tag ID in the application and turn on App-Embeds. We recommend to also add your Account ID and API Token to make sure all conversions are tracked!
After this, you’re all set!
PinTracks charges a monthly fee for usage. You don’t need a big investment of hundreds of dollars to get the tracking right on your store. Instead, you pay a monthly fee of $29 for as long as you need the application. Simple right?
If the app doesn’t track 100% of the traffic, please contact us on support@pintracks.io. Our team of developers is always ready to help you.
